Salsify at The Roundhouse Reviews

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  Tasha Teschmacher - 10 May 2017

  Food
  Service
  Ambience
  Value For Money

  We had the 8 course tasting menu. But had a terrible service experience. Come the end of evening we requested the bill which was brought with a flier and a snapscan QR code. We decided to ask. We asked 3 times to the waitress if we could pay via snapscan to which she said yes.... we paid 2085 via snapscan but were then told we had made a mistake and the meal had to be paid via credit card. This after we had paid. The manager stormed to our table and we were terribly embarrassed by the event. We were made to feel like the mistake was ours alone and we had to rectify it. Eventually we were allowed to leave but we were made to feel like we hadn't paid. We received zero appology the restaurant maintained they were right and would not accept the manner they had dealt with the situation was far from professional....Read more

  

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  Cindy Saal - 27 Feb 2017

  Food
  Service
  Ambience
  Value For Money

  Exquisite food in beautiful surroundings. The service was absolutely faultless. Good wines as well. We had the 8 course tasting menu with wine pairings, everything was perfect.

  

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• 2 Reviews Found